Contact Us

Home Office
338 Montreal Road
Suite 202
Ottawa, Ontario
K1L 6B3

Toll Free: 1.800.497.5570
Fax: 1.800.272.1031

We are here to meet your
telecom needs.
Call us at 1.800.497.5570
Commissioner for Complaints for Telecommunications Services (CCTS) is an independent agency whose mandate is to resolve complaints of individual and small business customers about their telecommunications services. If you have a complaint about your telephone, wireless, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge. To learn more about CCTS, you may visit its website at or call toll-free at 1-888-221-1687.
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